Job Information
Walmart Director, Technology Operations - Payments Credit Risk, Marketplace in Bentonville, Arkansas
Position Summary...
This role will be a key member of the Marketplace Payments and Financial Services team. In this role, you will have the opportunity to lead innovative Credit Risk solutions to enable growth of Services for Marketplace Sellers while mitigating losses. The candidate should have strong subject matter expertise, leadership experience & business acumen in the Credit Risk, Payments and/or Fintech area!
What you'll do...
Lead the vision of and develop Marketplace’s Payments Credit Risk strategyto enable expansion/ build out of Seller Services solving for Growth, Losses, Seller experience and Monetization
Develop Credit risk models and Seller segmentation in working with partner Data Science teams leveraging internal and external data sources to assess credit risk exposure holistically
Partner with Seller services e.g. WFS, WMC, Global Imports etc to understand specific Payment and Risk needs,build centralizedsolutions/controls as well as help Services teams build Custom controls to mitigate risk while balancing for experience
Lead solutions/tools in Payments/ Credit Risk spacefor International to enable Marketplace to expand its services to International Sellers and help enable seamless experience as international sellers leverageMarketplace Services
Work closely with Billing and Payment Operations on solutions which minimize risk like Pre-payment, Local payment methods for International etc. while also developing flexible invoicing/payment solutions to increase spend/ monetization
Create a detailed roadmap of associated Credit Risk and Payment solutions initiatives for Sellers and work with product, technology and operations teams to prioritize and execute.
The role will be responsible for preparing business cases and financial justifications to support the initiatives. Work closely with internal business teams, treasury and finance to identify vendors/partners, optimize cost, spend as well as profitability
Partner with internal Risk management to ensure we are growing and monetizing in a risk responsible fashion. Collaborate to build appropriate risk processes and framework to support the payments/ fintech initiatives.
Ensure we have appropriate agreement and contractual frameworks in in working with internal legal & compliance teams balancing experience as well as legal/ regulatory risks
Ensure close collaboration with Account management, Marketing and Operations to drive acceptance of new products and services with Sellers. Build key measurements and a test/iterate philosophy to improve results.
Key Success Criteria
Strong leadership aptitude
Strong communication skills
Driving ownership and accountability
Strong seller advocate
Excellent people skills
Uses data and analysis to drive decisions
Fosters trust with internal partners
Values team dynamics and inputs
Commitment driven
Bias for action
* *
Qualifications
Master's in Business, Statistics, Computer Science, or similar field
At least 10 years industry experience preferably inCredit Risk Management, Payments, Financial Services, or similar space.
Expertise in managing risk in Digital Payments and Fintech space with prior experience building or owning end to end is strongly preferred
Ability to lead cross functional teams and prior experience working with Product and Technology teams; proven ability to lead and influence internal / external partners insights
Deep analytical abilities, both quantitative and qualitative, and a track record of applying these to effective and successful business decisions; Process-oriented mindset and ability to lead people to get things done.
Strong business insight, superb communication, and relationship skills
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .
Sunnyvale, California US-08479/San Bruno, California US-08848:The annual salary range for this position is $143,000.00-$286,000.00
Bentonville, Arkansas US-09401:The annual salary range for this position is $110,000.00-$220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area.Option 2: 8 years’ experience in project management, program management, program operations, or related area.
3 years’ supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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