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T-Mobile USA, Inc Sr Product Manager, Fintech Strategy & Analysis in Bellevue, Washington
Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! The Sr. Product Manager, Fintech Portfolio Strategy & Planning will be primarily responsible for helping to define the product and business strategy for T-Mobile's Fintech portfolio, including a new product launching in 2025. This role will work closely with the Fintech team, internal partners across much of the T-Mobile business, and external partners to help launch, run, and grow the business. They will seek opportunities across all elements of the business including marketing and acquisition, product features and functionality, offers and promotions, etc, to help meet and exceed team goals. The Sr Product Manager is a transformative, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Sr Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business goals, securing funding, and leading a cross-functional team as well as key partners to deliver against the opportunity. Sr Product Manager is a versatile person maximising deep customer compassion, critical thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. No day is the same for the Sr Product Manager. Day to day activities or responsibilities include: conducting market research; generating product requirements; resolving specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key team members to define release schedule; and support/drive go-to-market activities as needed.. Responsibilities: * Identifies target customer(s) for existing or future products, and designs and drives end user product research. * Partners with business, internal/external team members and Leadership to understand current customer experiences, identifies areas of opportunity * Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data. * Leverages rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment. * Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making. * Works with partners and follows enterprise process to secure and maintain product funding. * Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process. * Communicates, influences, and sells ideas at VP level and below. This includes regularly delivering product presentations.