Jobs for People with MS: National MS Society

Desktop Support Technician

Bedford, MA

Onsite

Contract

$19.96/hr - $22.81/hr

Our client is looking for a Desktop Support Technician for a 4-month contract in Bedford, MA 01730.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 4 months

Required Skills & Experience

• 1-2 years of related desktop and/or deskside support experience

• Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience

• Excellent customer service skills

Desired Skills & Experience

• Dell, HP, Apple or A+ Certification

• Windows 11 and Apple MacOS experience

What You Will Be Doing

• Setting up new laptops, installing software and Windows updates, configure windows for specific user and verify compliance.

• Interface directly with users to schedule the installation, perform in person, or remote install which includes data copy, email setup, add printers, customize windows to users request and test.

• Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.

• Interacts with customers, responding to routine technical questions or request for information.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• 401(k) including match with pre and post-tax options

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Mark Reyes

Specialization: Technical Engineering / Design / SupportTechnical Support