Jobs for People with MS: National MS Society

Introduction

IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide.

Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your role and responsibilities

• Responsible for all aspects of management, improvement, and support of the microservice platform's Linux based infrastructure

• Assist other teams in engineering highly scalable solutions for new and existing services

• Provide feedback to architects regarding any issues that present themselves

• Manage multiple projects with various priority levels and time lines from start to finish

• Act as escalation point for internal support departments in resolving a wide variety of customer facing issues regarding environment deployment, service issues, and technical questions

• Consistently meet deadlines for complex issues and new projects involving multiple teams

• Demonstrate best practices in all aspects of administration

• Participate in weekly rotating on-call responsibilities, providing 24/7 coverage

• Develop and maintain accurate documentation for internal procedures and services

• Continuously stay abreast of new developments in supported operating systems to ensure consistent compatibility with established infrastructure

• Must collaborate with other departments to resolve complex issues and be detail oriented

• Ability to automate solutions to repetitive problems/tasks

Required technical and professional expertise

• 3+ years of applicable experience with Linux systems in a production environment

• Understanding of basic network concepts, familiarity with TCP/IP and VLAN functionality

• Ability to automate solutions to repetitive problems/tasks

• Demonstrative written and verbal communication skills to audiences with a wide variety of technical knowledge

• Very strong troubleshooting skills towards root cause analysis and practical issue resolution

• Strong understanding of universal network services (DNS, HTTP, LDAP, DHCP)

• Strong understanding of typical infrastructure services (e.g. MySQL or other DBs, OpenSSH)

• Knowledge of one or more scripting languages (PHP, Bourne shell, Ruby, Python)

• Experience using automation tools (Chef, Puppet, Ansible) to deploy and configure environments

• Understanding of security thinking in service and operating system configuration

Preferred technical and professional experience

• Exposure to Kickstart

• Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)

• Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)

• Experience with message buses (e.g. Apache Kafka, NATS)

• Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etcd)

• Experience with secrets storage tools (e.g. HashiCorp Vault, Thycotic)

• Experience with Golang development

• Experience with virtualization technologies (e.g. KVM, XenServer)

• Experience with compliance regimes