Jobs for People with MS: National MS Society

Main Responsibilities:

• Responsible for supporting Absorb’s learning management system (LMS) software.

• Assist with troubleshooting, answer inquiries, and resolve technical issues related to the LMS tool.

• Manage user accounts, roles, and permissions within the LMS.

• Create and maintain courses, learning paths, and content libraries.

• Monitor system performance, troubleshoot issues, and perform regular maintenance tasks.

• Generate reports and analytics to track learner progress, course completion rates, and other metrics.

• Serve as a key liaison with third parties and business stakeholders, to implement and support integrations with other platforms.

• Test and evaluate new features, updates, and enhancements to the FirstUp web tool to ensure functionality and usability.

• Create and edit content (e.g., posts, articles, announcements).

• Access and create analytics related to individual campaigns.

• Contribute to the overall success of the organization by implementing effective solutions and driving continuous improvement.

• Ability to work independently and as part of a team, with a collaborative and proactive mindset.

• Conduct research on emerging technologies, best practices, and industry trends, and recommend innovative solutions to address business needs.

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions that align with the organization's goals and objectives.

• Evaluate and recommend system upgrades, software installations, and technology enhancements to improve efficiency and productivity.

• Collaborate with vendors and external partners to implement and support technology solutions, ensuring smooth integration and functionality.

• Stay updated with industry standards and regulations, ensuring compliance and adherence to security protocols.

• Responsible for working with platform support on critical service requests and product enhancements.

Required Qualifications:

• Bachelor's degree with at least 6 or more years of technology or industry experience required.

• Demonstrated experience working with learning tools (LMS).

• Knowledge of working with an intelligent communication platform to enhance workforce engagement and streamline internal communications.

• Strong technical, analytical, and communication skills, as well as a solid knowledge of IT systems and processes.

• Strong technical skills to supporting multiple applications.

• Strong collaboration skills while working with SME's, and business users/ stakeholders to drive business user requirements.

• Strong negotiation skills when working with business users to develop requirements and defend systems capabilities.

• Ability to learn new platforms and technologies aligned with organizational needs.

Preferred Qualifications:

• Knowledge of Absorb LMS software a plus.

• Knowledge of FirstUp web tool a plus

• Knowledge of automation concepts.

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions./p>

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

Fortive: For you, for us, for growth.