Jobs for People with MS: National MS Society

Introduction

A career in IBM Software means you'll be part of a team that transforms our customers' challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your role and responsibilities

Are you a seasoned Product Manager with a proven track record of successful product ownership and growth? Colleagues regard you as someone who navigates customer outcomes, business impacts, and functional tradeoffs with unparalleled skill. Your communication style leaves team members feeling respected, heard, and understood. Now, imagine channeling your expertise to shape the technology of tomorrow—a force that powers the world around us and yields an impact to be proud of. Your Key Responsibilities: Product Ownership and Growth: Own a specific product area, steering growth and continuous improvement while embodying expertise in your product space. Agile Team Facilitation: Foster an Agile team environment, maximizing productivity throughout the entire product development lifecycle. Innovative Development: Drive innovative development with a roadmap centered on maximizing customer outcomes and minimizing technical debt. Strategic Leadership: Lead your product's strategy by aligning multiple stakeholders, delivering valuable outcomes, and realizing the intended impact. Strategic Partnerships: Establish strategic partnerships to amplify the value and reach of your product. Expand functionality and attract an adjacent customer base to drive continued success.

Required technical and professional expertise

•10-12 years of experience in product management with a focus on Product growth environment.

•Proven Experience with delivering successful growth initiatives in a cross functional , cross-matrix organization

•Experience making analytical and data-driven decision-making skills , with a strong understanding of A/B testing, cohort analysis, and experimentation.

•Proficiency in tools like Segment, Amplitude, Google Analytics, and similar analytics tools.

•Excellent communication , presentation and interpersonal skills, with the ability to influence decisions across teams.

•Strong organizational and prioritization skills, with a "go-getter" attitude and the ability to work independently.

Preferred technical and professional experience

Ability to strategize and execute on deliver GTM plan and artifacts across products in IBM Integration portfolio.

Effective communication skills to evangelize and drive impact from cross functional team and executive leadership

Experience working in a cross-functional and cross-matrix organization with many teams to prioritize growth initiatives and execute them

Strong ability to derive actionable insights from both qualitative and quantitative data to inform product decisions.

Familiar with (or can quickly grasp) CRM and product analytics tools like Segment, Amplitude, Aha! , Google Analytics, and can use these tools to drive data-driven multi year roadmaps, A/B testing, cohort analysis, and user interviews.

Knowledge and/or experience with improving new customer acquisitions, customer engagement and post-purchase retention across the customer journey

A continuous learner, keen to stay updated on industry trends, growth tactics and best practices related to product-led growth (PLG) and customer behavior analysis.

Experience in defining user and buyer personas and create product/feature value messaging for each.