Jobs for People with MS: National MS Society

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

Experience Required : 2+ years of experience in application support with good communication skills

Desired Skills :

Should have worked in Application support

Ability to research issues and derive solutions from existing knowledge base

Ability to document newly derived solutions clearly and concisely for the benefit of the other team members/customer.

Will require to work in US hours shift and or weekend shift on a rotational basis

Monitor service platforms by available monitoring tools

Initiate troubleshooting activities if something wrong is found by monitoring

Answer service-related questions and feedback from users thru email and phone

Provide user access control and termination, as and when requested

L1 and L2 ticket handling, basic troubleshooting, and incident resolution wherever possible

Should be good at handling bridge calls.

Basic Knowledge of Windows Services.

Knowledge of Linux is an added advantage

Should be flexible enough to learn new process as and when required.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.