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Job Description

Job Title: Digital Content Specialist

Requisition:

Location: Bangalore, India

Band: 05

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. Your work will have real-world impact, and you will be supported in achieving your career goals.

Job Title: Digital Content Specialist

How will you make an impact?

The Digital Content Specialist provides content strategy, content management, and content governance expertise to help ensure effective, high-quality digital content on thermofisher.com. This role ensures that marketing web content adheres to standard methodologies in editorial and brand style, user experience (UX), and design. The ideal candidate must be able to build strong and collaborative partnerships with internal collaborators, function as a website subject matter authority for marketers and web teams and be an advocate for the customer experience. The successful candidate is detailed and has the ability and desire to work in a governance role.

The candidate will be responsible for taking content from multiple business partners and feeding it thoughtfully into our website’s content management system. You will collaborate with business partners to ensure accuracy. You will use customer-centric design principles and page analytics to advise and drive your production decisions.

Responsibilities:

• Ensure that digital content is accurate, consistent, and complete, and adheres to digital, editorial, SEO, and brand standards and enforce website content guidelines

• Review, edit, and align marketing, educational, product, support, and search content for campaigns, new product introductions, integration projects, and routine requests

• Build web pages within Adobe Experience Manager, and customize HTML/CSS code as needed

• Collaborate with SEO Manager to understand and adopt technical SEO best practices

• Find opportunities for and enlist business assistance with content optimization and cleanup

• Lead workflows and manage multiple, simultaneous projects, with prioritization guidance from supervisor

• Analyze internal and external customer needs, address customer feedback, and participate in voice of customer studies to improve the presentation of content

• Communicate and collaborate effectively in meetings and using project tracking systems

• Participate in Scrum ceremonies and follow Agile principles

• Analyze content performance and web feedback, and use those data to regularly reevaluate web content guidelines and recommended content practices

How will you get here?

• BA/BS in a scientific field; advanced degree preferred

• 4-5 years’ experience writing or editing scientific technical marketing content

Knowledge, Skills, Abilities

• Keen attention to detail and a high regard for content quality

• Impeccable English writing, grammar, and proofreading skills and sophisticated knowledge of scientific content types

• Experience working with content management systems, Adobe Experience Manager a plus

• Understanding of web subject areas such as user experience, taxonomy and tagging, information architecture, content marketing, componentized content, digital marketing, analytics, and testing

• Excellent analytical, problem-solving, time management, and communication skills

• Strong project management, relationship management, and critical thinking skills

• Strong organization, verbal communication, and presentation skills

• Highly motivated with a demonstrated ability to take initiative to drive content improvements

• Ability to travel at low frequency for team, project, and business meetings

Preferred Qualifications:

• Subject matter expertise in life science fields, including a strong understanding of applications and techniques used in laboratories or industrial settings

• Experience with project/backlog management tools, Workfront and Jira

• Experience in web analytics, specifically Adobe.

At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . As one team, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.