Jobs for People with MS: National MS Society

Johns Hopkins Sightline: Unleash Your Impact

The Johns Hopkins Sightline Business Modernization Project is more than just a job - it's a mission. We're tearing down walls to unleash the full potential of our people. Baltimore, ranked a top 2024 destination by the New York Times, is your backdrop as you join a dynamic and entrepreneurial team to reimagine the way Johns Hopkins works. We're not just simplifying processes and transforming technology - we're empowering people to focus on what matters most: research, teaching, patient care and community impact.

Does this sound like you?

• Thrive in fast-paced environments with daily new challenges and opportunities.

• Are passionate about simplifying complex systems to change people’s lives.

• Believe in transformation that empowers, not hinders, the front-line people.

• Have experience in process improvement, technology implementation, or project management.

• Enjoy analytical thinking and problem solving.

• Communicate clearly with a team.

• Possess a desire to grow and learn.

Joining Sightline means you’ll,

• Work with cutting-edge technology.

• Join a collaborative team of experts in higher education and healthcare.

• Build new skills with a team that encourages creativity, innovation, and personal growth.

• Gain valuable experience and expertise in process improvement, technology implementation, and change management.

• Enjoy a competitive salary and benefits package that includes health insurance, retirement savings plans, telework options, and generous paid time off.

Become an architect of change and help shape the future of Johns Hopkins University and Medicine alongside a passionate team in Baltimore's vibrant hub.

Sightline is seeking a skilled and experienced ERP Business Transformation Strategist to join our team and play a key role in optimizing business processes for Sightline. The ERP Business Transformation Strategist will report to the Strategic Advisor and collaborate closely with cross-functional teams to ensure that the business processes align with organizational goals and drives operational efficiency through process improvement.

Specific Duties & Responsibilities

• Leads the analysis of existing business processes to identify inefficiencies, redundancies, and opportunities for improvement in preparation for ERP implementation with a focus on business processes that need to be reintegrated or replaced, which are both localized and outside an enterprise system of record.

• Utilizes process mapping techniques to visually document current and future state processes, including key workflows, decision points, and system interactions.

• Works closely with stakeholders from various departments to gather requirements, assess needs, and define process improvement objectives.

• Develops and implements strategies to streamline and optimize business processes within and around the ERP system, focusing on enhancing efficiency, reducing costs, and improving data accuracy.

• Collaborates with Sightline implementation team members to align business strategies with the configuration of the system to support optimized processes and ensure alignment with organizational requirements.

• Collaborates with Sightline training team on developing training sessions and provide ongoing support to ensure successful adoption of optimized processes within the new ERP system.

• Utilizes data analysis and performance metrics to measure the effectiveness of process optimization efforts and identify further opportunities for improvement.

• Collaborates on change management efforts to manage resistance and ensure successful transition to new processes and systems.

• Develops and maintains documentation of optimized processes, including standard operating procedures (SOPs), process maps, key performance indicators (KPI) and user guides to drive operational excellence.

Minimum Qualifications

• Bachelor’s Degree in related field.

• Five years of related work experience demonstrating increasing responsibility.

• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Proven track record of successfully leading process optimization initiatives in the context of ERP implementations, preferably in Higher Ed.

• Strong understanding of ERP systems and their impact on business processes, with experience in implementing and configuring ERP solutions.

• Proficiency in process mapping tools.

• Excellent analytical skills with the ability to gather, analyze, and interpret data to drive decision-making.

• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.

• Experience in change management and influencing organizational culture towards a mindset of continuous improvement.

• Certification in Lean Six Sigma or other process improvement methodologies is a plus.

Classified Title: Sr. Associate Strategic Initiatives

Job Posting Title (Working Title): ERP Business Transformation Strategist

Role/Level/Range: ATP/04/PG

Starting Salary Range: $98,800 - $173,300 Annually (Commensurate with experience)

Employee group: Full Time

Schedule: Mon-Fri 8:30am-5:00pm

Exempt Status: Exempt

Location: Mount Washington Campus

Department name: ​​​​​​​Sightline

Personnel area: University Administration

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.