Job Information
Omni Hotels Food & Beverage Assistant Outlet Manager in Austin, Texas
Overview
Austin Hotel Downtown
Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin Convention Center and the Texas State Capitol.Omni Austin Hotel Downtown’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match.
Job Description
The Food & Beverage Assistant Outlets Manager will ensure prompt, courteous service in our various Food and Beverage Outlets including our Bar and Restaurant, Coffee Shop, In Room Dining and the Pool. They will provide proper training and supervision of all personnel including supervisors and hourly associates in Omni Food and Beverage standards and company policies and procedures. They will ensure the overall sucess of the outlets through guest satisfaction surveys and utilizing financial controls.
Omni Benefits Include
Free Donwtown Parking in our Underground Garage
Associate Cafeteria with Daily Complementary Hot Meals
Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability.
401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance
Responsibilities
Responsible for assigned shift, assisting in overall management.
Supervise and coordinate assigned shift.
Assist in overall supervision of the department as outlined in manager's job description.
Check staff punctuality.
Complete environmental checklist for dining room.
Spot check liquor pars.
Order daily supplies.
Hold pre-meal meetings.
Follow up on established training steps.
Handle guest comments and complaints.
Ensure guest satisfaction.
Stay on the floor during peak hours.
Communicate with guests and receive feedback.
Observe, teach, and correct staff's service.
Monitor each guest experience.
Examine food preparation.
Examine beverage presentation.
Handle any guest complaint.
Maintain condition of dining room.
Administrative responsibilities.
Assist manager in:
Scheduling
Forecast weekly
Forecast monthly
Completing weekly payroll
Participate in interviewing new employees.
Prepare maintenance requests and follow-up.
Complete other assigned duties.
Cost control
Monitor food and liquor requisitions
Monitor food waste.
Monitor labor and payroll costs.
Check bar controls, shot glass use, red lining, bottles totally empty.
Must be familiar with and adhere to all liquor liability laws.
Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests
Prohibiting the sale/service of alcohol to minors.
Must know emergency procedures (including CPR) and work to prevent accidents.
Perform any and all other duties assigned and/or required by management.
Qualifications
Bachelor’s Degree or equivalent preferred
Previous restaurant experience preferred
Flexible schedule including evenings, weekends, and holidays
Must have current TABC/Food Handlers Certifications
Must be able to lift, pull, push 50lbs
- Must be able to walk, stand up to 10+ hours shift
Working Conditions: exposure to weather conditions, hazardous chemicals, and exposure to all food and beverage options
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job LocationsUS-TX-Austin
Posted Date3 weeks ago(5/23/2024 4:04 PM)
Requisition ID 2024-110357
of Openings 1
Category (Portal Searching) Restaurant Operations