Jobs for People with MS: National MS Society

Summary:

WhatsApp is a fast, simple and reliable way to interact with anyone in the world. More than 2.5 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world.The Integrity Operations Team at WhatsApp is dedicated to ensure that those users have a safe, secure and high-quality experience. We are responsible for educating and protecting our users from unwanted/unsolicited messages, media, and phishing attempts. We identify patterns and behaviors using internal tools to mitigate attacks and other violations.We’re looking for a Business Integrity Project Manager to help our Business Integrity team operate more efficiently and proactively develop solutions to protect our end users. In this role you will address large-scale business integrity issues and partner with Product, Engineering, Data Science and Legal teams to create scalable solutions.

Required Skills:

Business Integrity Project Manager, WhatsApp Responsibilities:

1. Apply quantitative skills and incorporate qualitative insights to inform and influence strategy for Integrity Operations

2. Conduct thorough investigations and Root Cause Analysis to identify harm trends, build scalable solutions and have direct impact on user harm

3. Partner with cross-functional teams such as Product, Engineering, Sales, Marketing, Legal to lead or contribute to large scale projects as well as solve ongoing operational problems at scale

4. Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support your positions

5. Effectively plan and manage complex projects from the initiation phase through final execution to further our mission

6. Identify opportunities to build automation solutions to make Operations processes more efficient

7. Participate in on-call emergency escalation rotation as well as after-hours and weekend duty when necessary

Minimum Qualifications:

Minimum Qualifications:

8. Bachelor's degree

9. 4+ years of work experience in an analytics role involving strategy, problem solving, and/or technical systems

10. Experience with assessing, analyzing and resolving complicated issues, and distill that complexity into simple and concise communication

11. Experience building connections with cross-functional partners and team members through effective communication and collaboration, while delivering results in a goal-oriented environment

12. Proficiency with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)

Preferred Qualifications:

Preferred Qualifications:

13. Familiarity with WhatsApp

14. Experience working within Trust and Safety, Fraud or Payments Risk

15. Advanced degree with a quantitative focus (Computer Science, Statistics, Finance, Information Systems, Applied Economics or similar technical field) or equivalent practical experience

16. Experience presenting complex data insights to leadership

Public Compensation:

$110,000/year to $158,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.