Jobs for People with MS: National MS Society

Job Description Summary

The Product Service Engineer is responsible for providing technical support for our Gas Power customers on GE Vernova-supplied equipment, including the gas turbine package, engine and auxiliary systems. In this role you will provide technical assistance related to installation & commissioning (I&C) of new units (gas turbine package / engine / generator and accessories) in the North American (NAM) region. As needed, you will assist in complex investigations for field events during I&C. This role also supports the operating Aero fleet in the NAM region.

Descriptif/Résumé du poste

Le/La Technicien(ne) de maintenance Produits a pour mission de fournir une assistance technique aux clients de Gas Power concernant les équipements fournis par GE Vernova, y compris les groupes turbines à gaz, les moteurs et les systèmes auxiliaires. À ce poste, il/elle doit assurer l’assistance technique lors de l'installation et la mise en service (I&C) de nouvelles unités (groupe turbine à gaz, moteur, alternateur et accessoires) dans la région de l'Amérique du Nord (NAM). En outre, il/elle doit participer aux enquêtes complexes portant sur les événements qui surviennent sur le terrain pendant la phase I&C. Il/Elle assure également l’assistance technique des équipements Aero en exploitation dans la région NAM.

Job Description

Roles and Responsibilities

• Support installation and commissioning (I&C) of new units, Remote Monitoring & Diagnostics, and fleet configuration. Maintenance of fleet data, I&C management.

• Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.

• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.

• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.

• Off-Hour availability and some travel time may be required.

• Perform site event analyses to determine root cause and corrective actions / preventative actions.

Required Qualifications

• Bachelor's degree from an accredited university or college (or technical degree with 3 years equivalent field experience with gas turbines).

• Minimum of 2 years of gas turbine technology experience.

Desired Characteristics

• Strong oral and written communication skills.

• Demonstrated ability to analyze and resolve problems.

• Previous working experience with GE Aeroderivative Gas Turbine engine, package or controls systems.

• Working knowledge of mechanical / electrical systems, oil systems, fuel systems, water systems, generators, controls systems or other auxiliary equipment.

• Ability to read and understand technical drawings (one line diagrams, controls logic, schematics, P&ID, etc.)

• Ability to troubleshoot assembly related issues and / or gas turbine package operational issues.

• Experience leading projects involving multi-disciplinary teams.

• Comfort with interacting with customers, in person, answering technical questions.

• Demonstrated team player.

• Creative, out-side-the-box thinker.

• Self-starter

• Inquisitive

• Problem solver

Rôles et responsabilités

• Assurer l’assistance technique lors de l'installation et de la mise en service (I&C) de nouvelles unités, pour la surveillance et le diagnostic à distance et pour la configuration de la flotte ; gérer les données relatives à la flotte, gérer les I&C

• Acquérir des connaissances approfondies dans un domaine technique ; utiliser ses précédentes expériences et l’expertise technique acquise pour mener à bien la politique/stratégie adoptée

• Comprendre parfaitement les principaux moteurs opérationnels et utiliser son expertise pour accomplir son propre travail ; comprendre parfaitement la façon dont le travail de sa propre équipe s’intègre à celui des autres équipes et contribue aux objectifs de la branche

• Faire preuve d'une certaine part d'initiative et se montrer capable de proposer des solutions différentes sortant du champ d’action initial tout en étant encadré(e) ; exploiter ses expériences précédentes et sa formation sur le terrain pour exécuter des tâches simples ; exploiter les compétences techniques et l’esprit d’analyse nécessaires pour résoudre les problèmes ; utiliser, si nécessaire, plusieurs sources internes en dehors de sa propre équipe pour aboutir à des décisions

• Se rendre disponible en dehors des heures de bureau ; temps de trajet à prévoir

• Analyser les événements sur site pour identifier leur cause première et les actions correctives/préventives à entreprendre

Qualifications requises

• Bac +3 dans une université ou un établissement d'enseignement supérieur agréé(e) (ou diplôme dans un domaine technique avec 3 années d'expérience de terrain équivalente dans le domaine des turbines à gaz).Diplôme Universitaire requis en Ingénierie préférablement

• Au moins 2 ans d'expérience de la technologie des turbines à gaz

• Bilinguisme essentiel : English/French

Qualifications souhaitées

• Excellentes compétences de communication, tant à l’oral qu’à l’écrit

• Capacité avérée à analyser et à résoudre les problèmes

• Expérience professionnelle antérieure des moteurs, des groupes ou des systèmes de contrôle des turbines à gaz aérodérivées de GE

• Connaissance pratique des systèmes mécaniques/électriques, des circuits d'huile, des circuits de combustible, des circuits d'eau, des alternateurs, des systèmes de contrôle ou d'autres équipements auxiliaires

• Capacité à lire et comprendre les dessins techniques (schémas unifilaires, logique des systèmes de contrôle, schémas, P&ID, etc.)

• Capacité à résoudre les problèmes d'assemblage et/ou les problèmes opérationnels des groupes turbines à gaz

• Expérience dans la conduite de projets impliquant des équipes pluridisciplinaires

• Capacité à interagir directement avec les clients pour répondre aux questions techniques

• Esprit d’équipe

• Créativité, capacité à sortir des sentiers battus

• Esprit d’initiative

• Curiosité naturelle

• Capacité à résoudre les problèmes

About Us

Inclusion & Diversity At GE, we believe in the value of your unique identity, background, and experiences. We are committed to fostering an inclusive culture , where everyone feels empowered to do their best work because they feel accepted, respected and that they belong.

Click here to learn more: https://jobs.gecareers.com/global/en/diversity-at-ge

For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is $85,600.00 - 142,600.00 USD Annual.

The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 10% performance bonus.

*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

This position will stay open on the career website until at least 10/15/2024.

Benefits Available to You:

GE employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: https://jobs.gecareers.com/global/en/ge-career-benefits

• Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements.

• A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.

• GE invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development .

Healthcare benefit s include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services.

Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.

Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position