Jobs for People with MS: National MS Society

How you'll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines Human Resources team is undergoing a multi-year HR transformation. We are looking for an experienced Program Manager to join our HR Project and Process Quality (PPQ) team. The major priority for the successful candidate will be to act as a Program Manager supporting technology development, redefining processes, and ensuring improved employee satisfaction for the Human Resources customers. We are looking for a candidate who thrives in a fluid environment, taking on challenges while maintaining a strong people focus. This role will work to achieve project success and process standardization throughout the organization, using project management skills and by collaborating with the business areas and related Project Managers.

This position is based in Delta General Offices in Atlanta, GA.

• Ensuring the team produces continual and on-time delivery ofvalue.

• Manage customer expectations for project deliverables, produce keystakeholder communications, and follow the defined system of projectgovernance.

• Works directly with product owners for clear requirementdefinition, scope and schedule.

• Manage risks, issues and develop remediation plans.

• Managing team delivery commitments and helping to removeenterprise and escalated impediments.

• Manage several concurrent projects of varying priority andcomplexity, across multiple teams and, potentially, multiple businessdivisions.

• Provides overall guidance for teams to adhere to Agile principlesand practices. Arrange, facilitate and schedule meetings, demos anddecision-making processes to ensure that the proper adaptation process is inuse. This includes backlog management, estimating and sizing effort, releaseplanning, sprint planning, daily stand-ups and retrospective.

• Works across stakeholders and teams to continuously improve. Drivedelivery and continuous improvement by utilizing feedback and metrics toidentify areas of opportunity.

• Maintain an exceptional level of customer focus centered onintegrity and transparency.

• Foster close cooperation across all team members; encouragecross-training and team support.

• Act as a peer guide for other team members on theinterdependencies between technology, operations and business needs.

• Proficiency with MS Project, Excel, Visio, PowerPoint andSharePoint with experience presenting to stakeholders and / or seniorleadership.

• A high level of discretion and responsibility when it comes tohandling sensitive information.

What you need to succeed (minimum qualifications)

• Five or more years of experience managing/leading enterprisetechnology initiatives, preferably as it relates to Application Development,Application Migration, Cloud Technology, or the Migration of Applications to aCloud Infrastructure.

• Experience successfully delivering solutions on an aggressiveschedule.

• Experience in business analysis, product/project management, orproduct development.

• Experience using leading Scrum/Agile tools.

• Experience managing, tracking and advising around product &project budgets as they align within scope.

• Action Oriented: Taking on new opportunities and tough challengeswith a sense of urgency, high energy and enthusiasm.

• Collaborates: Building partnerships and working collaborativelywith others to meet shared objectives.

• Communicates Effectively: Developing and delivering multi-modecommunications that convey a clear understanding of the unique needs ofdifferent audiences

• Cultivates Innovation: Creating new and better ways for theorganization to be successful.

• Drives Results: Consistently achieving results, even under toughcircumstances.

• Optimizes Work Processes: Knowing the most effective and efficientprocesses to get things done, with a focus on continuous improvement.

• Nimble Learning: Actively learning through experimentation whentackling new problems, using both successes and failures as learning fodder.

• Situational Adaptability: Adapting approach and demeanor in realtime to match the shifting demands of different situations.

• Strategic Agility: Sees ahead clearly; can anticipate futureconsequences and trends accurately; has broad knowledge and perspective.

• Perseverance: Pursues everything with energy, drive and a need tofinish; seldom gives up before finishing, especially in the face of resistanceor setback.

• Active Participation: Prepared to be an active participant in thediscussions and decision making that drives a project to success.

• Consistently prioritizes safety and security of self,others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high schoolequivalency.

• Is at least 18 years of age and has authorization to work inthe United States.

What will give you a competitive edge (preferred qualifications)

• Bachelor’s degree in Computer Science,Information Technology, Engineering, or related field is preferred.

• Experience with Airline applicationsand infrastructure technology is preferred.

• PMP and/or Black Belt certificationsare welcome.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary,industry-leading profit sharing program, and performanceincentives

• 401(k) with generous companycontributions up to 9%

• New hires are eligible for upto 2-weeks of vacation. This is earned for use in the following vacationyear (April 1 – March 31)

• In addition to vacation, newhires are eligible for up to 56 hours of paid personal time within a12-month period

• 10 paid holidays per calendaryear

• Birthing parents are eligiblefor 12-weeks of paid maternity/parental leave

• Non-birthing parents areeligible for 2-weeks of paid parental leave

• Comprehensive health benefitsincluding medical, dental, vision, short/long term disability and lifeinsurance benefits

• Family care assistancethrough fertility support, surrogacy and adoption assistance, lactationsupport, subsidized back-up care, and programs that help with loved onesin all stages

• Holistic Wellbeing programsto support physical, emotional, social, and financial health, includingaccess to an employee assistance program offering support for you andanyone in your household, free financial coaching, and extensive resourcessupporting mental health

• Domestic and Internationalspace-available flight privileges for employees and eligible familymembers

• Career development programsto achieve your long-term career goals

• World-wide partnerships toengage in community service and innovative goals created to focus onsustainability and reducing our carbon footprint

• Business Resource Groupscreated to connect employees with common interests to promote inclusion,provide perspective and help implement strategies

• Recognition rewards andawards through the platform Unstoppable Together

• Access to over 500 discounts,specialty savings and voluntary benefits through Deltaperks such as carand hotel rentals and auto, home, and pet insurance, legal services, andchildcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here