Jobs for People with MS: National MS Society

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Encompass Digital Media Digital Engineer, Systems in Atlanta, Georgia

Digital Engineer, SystemsLocation:Atlanta, GAPosition Type:Full-time, Exempt


The Digital Engineer, Systems role is responsible for the design, implementation, and maintenance of storage systems, server environments, and digital media applications as well as their associated linear and file-based video processing systems and associated equipment as may be applicable to the facility in which the individual is based, as well as the configuration and support in a DevOps environment of external processing systems including services hosted in other Encompass facilities as well as within the Public Cloud. Equipment encountered in this position includes, but is not limited to physical (bare-metal) and logical (virtual) servers and compute systems, operating systems and applications, storage arrays, and other ancillary equipment. Additionally, the Digital Engineer, Systems will need to work with locally and remotely hosted software applications including encoding, transcoding, packaging, and VOD creation software, as well as Encompass internal software applications including Gateway and the QC Applications.


  • Design and implement, document and maintain digital media systems and services including video ingest, transcoding, packaging, delivery, storage, and understanding of network protocols and interfaces.

  • Scope includes systems infrastructure supporting both broadcast and digital video delivery solutions, including live and on-demand (VOD) products

  • Undertake corrective maintenance as necessary to maintain highly available digital media workflows and systems

  • Ability to produce high-level design for infrastructure improvements

  • Manage and configure Cloud resources in a storage and compute infrastructure.

  • Integrate DevOps tools and frameworks to automate workflows

  • Management of virtualization using OpenStack, VMWare, and/or Microsoft Hyper-V

  • Support streaming protocols and formats such as UDP and RTP Multicast, RTMP, HLS, DASH

  • Liaise with third party vendors (e.g. equipment vendors and software providers) during fault resolution and new platform evaluations

  • Maintain detailed documentation and drawings as required to address growth and maintenance activities in support of operations teams

  • Provide users and clients with professional, courteous, and timely technical support

  • Participate in rotating on-call shifts to provide 24x7 digital engineering support

  • Involvement with Data Center maintenance and buildout of physical infrastructure.


  • 4+ years in a Systems Engineering role administering Linux and Windows systems

  • Hands on with IP Multicast, especially PIM, IGMP, Anycast and MSDP implementations

  • Proficient in digital video formats: MPEG-TS, HLS, MPEG-DASH

  • Deep understanding of building virtualization with tools like OpenStack and/or VMWare.

  • Hands on experience with transcoders and packagers such as Titan, Elemental or Harmonic.

  • Extensive knowledge of Linux and Windows system administration.

  • Large broad scope project experience

  • Experience in scripting languages such as Bash, Perl, Python.


  • VOD metadata grooming and SCTE insertion systems management and trouble shooting

  • Experience with multimedia frameworks such as FFmpeg, GStreamer or QuickTime

  • XML and JSON manipulation

  • Has worked in an Agile environment

  • Working experience in Cloud infrastructure and DevOps automation tools

  • Familiar with Origin Server and CDN solutions such as Akamai

  • Knowledge with video monitoring solutions such as ELK (Elasticsearch, Logstash and Kibana)

  • Understanding of web services such as NGINX, IIS, Tomcat

  • Technical knowledge of file-based video processing systems such as Vantage or Carbon Coder

  • Technical knowledge of storage systems (SAN and NAS)

  • Proficiency in basic office applications, Google Docs, SmartSheets, Sharepoint.


•A bachelor’s degree in an appropriate technical discipline (Engineering, Computer Science) would be preferred

The nature of this position requires the employee to work in a highly technical environment.

Ability to work at a fast pace and at times when the business requires, the need to work evenings and weekends.

This position may on occasions require exposure to moderately strenuous working conditions that include moderate lifting. Personnel safety is of the utmost importance at Encompass and safety training and equipment will be provided in such circumstances.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Encompass Digital Media is an Affirmative Action and Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. M/F/Disability/Veteran

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3845 Pleasantdale Road

Atlanta, GA 30340


Digital Engineer, Systems