Jobs for People with MS: National MS Society

Description

We are seeking a candidate with a passion for entrepreneurship and a desire to make a real impact on global customers in a Day One business. Our mission is clear: to expand the successful footprint of NA Sellers globally through sales excellence and technical automation. Although we are already a multi-billion-dollar business, we believe we are just scratching the surface. This role offers the opportunity to innovate and elevate the total merchant, seller, and customer experience on a global scale.

Key to this role is the ability to Deliver Results, as we value action over talk. Success requires a deep dive into complex data and the ability to make high-quality judgments with limited information. The ability to earn trust and influence across various internal and external teams, including sellers and service providers, is crucial. Additionally, the ability to drive program and pilot success while keeping an eye on the big picture and developing long-term solutions with multiple product and program teams is essential. Effective documentation and review mechanisms are also important for expediting buy-in from leadership and teams. We are building a team that is passionate about retail and eCommerce, embraces ambiguity with a fast-moving and trial-and-error mindset, and can understand sales operations in various countries while also engaging with leadership to prioritize resources and decisions.

The ideal candidate will demonstrate a high level of ownership and bias for action, be highly autonomous, and consistently deliver early success while also developing long-term automated solutions with the product team. The successful candidate for this role will be poised to become a next-generation leader in global eCommerce, unlocking the full potential of North American success on the international stage.

Key job responsibilities

As a key leader in US2EU DSR team, you'll be responsible for managing key customer cohorts and several critical initiatives to support our ambitious growth targets. Collaborating closely with various leaders and stakeholders, you'll ensure the success of these initiatives in the short term, or pivot based on learning from working with a diverse group of sellers and teams. In the medium to long term, you need to think and act as a strong business leader, leveraging insights and data to work with program and product teams to develop lasting solutions. Starting as an individual contributor, this role offers the potential to evolve into a strategic IC or people management position, depending on your strengths and interests.

Key Responsibilities:

Work with a sense of urgency to drive and deliver sales goals while maintaining a high quality of work.

Work with Sellers to achieve data quality standards and become an expert in using internal tools to achieve results

Develop a thorough understanding of the specific market segments, seasonality and global business trends/events

Recruit complex accounts (Largest Selling Partners) and manage strategically, including owning initiatives where the strategy and goals may not be defined.

Provide tailored recommendations that improve senior-level Accounts’ Decision Maker Experience (ADMX) and associated CX, and scale learnings to drive improvement in ADMX and CX beyond assigned accounts (e.g., influencing playbooks)

Identify accounts’ complex problems/frictions and working internally with Product, Program and Marketplace teams to drive scalable resolution

Define and scale new opportunities for accounts owned and not owned by representative

Set the standard for recruitment and account management best practices

Provide inputs into the creation of team goals, and influence multiple partner team goals and priorities

Understand and contribute to cadenced reporting and narratives (e.g., MBR, QBR, PR/FAQ etc.) and present them effectively to Directors Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction

Use knowledge to assess long-term strategies, project plans, and other requirements

Recruit and develop others by leading teams & mentoring in the organization

Provide constructive peer feedback and promotion assessments for lower-level rep

Drive impact at the organization level within Amazon.

Basic Qualifications

• 5+ years of relevant business sales experience

• BA/BS degree or equivalent experience

• Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels

• Experience with pipeline management utilizing Salesforce.com or other CRM tools

Preferred Qualifications

• Experience with outbound sales, cold calling and pipeline management

• MBA and consultant background is a strong plus. Proven ability building proposal, model and influencing across different stakeholders and leaderships.

• Navigate through fast-paced environment dealing with ambiguity.

• Proven record of driving end to end sales and account management with all the issues of your customer.

• B2C sales experience recruiting and managing numbers of customer.

• Online sales, international trading, or retail experience in NA or EU

• Experience with managing a team

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.