Job Information
Pride Mobility Products Corp Rehab Product Support Associate Michigan in Ann Arbor, Michigan
Description
Annual Salary: $50,000
DESCRIPTION/JOB SUMMARY
To work with Field Sales as a comprehensive team to help develop and focus on applications and configurations of advanced Rehab products
RESPONSIBILITIES/DUTIES
*Focus on the continued training, development, and support for Rehab products (large portion to include Q Logic electronics) for customers, therapists, and VA facilities
*Communicate consistently with Rehab Product Specialists, Regional Managers, and the Quantum Team in order to fulfill needs of Rehab providers in the assigned Field Sales territory
*Travel throughout the assigned territory, to provide training and presentations on Quantum Products with a large focus on Q Logic electronics
*Assist with the Seminar Tour and presentations, when applicable in the territory
*Communicate Quality Assurance issues and concerns
*Report field data regarding growth opportunities within your assigned territory to Rehab Product Specialists and Regional Manager
*Maintain inventory on demo chairs, electronics, and accessories needed in the field
*Maintain cost effective time and territory management
*Submit monthly expenses and weekly itineraries for travel
*Assist providers and their technical staff in troubleshooting and repairs of units in the field
*Participate in VA clinics and VA related activities
*Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
*Attend the Annual C-TPAT Security Training
*Focus on continuous improvement, and consistently demonstrate good business judgment
*Work effectively with all Pride departments to exceed internal and external expectations
*Pride retains the discretion to modify duties and/or assign other duties as necessary
REQUIRED SKILLS
*Must be a team player, friendly, professional, detail-oriented, and honest
Must have the ability to:
*Multi-task, problem-solve, and prioritize in a fast-paced working environment
*Work with multiple departments as a cross-functional team
*Assemble and troubleshoot mechanical and electrical devices
*Travel for the company and transport demo equipment as business needs dictate
*Lift/Push/Pull up to 50 lbs
Must have:
*Relentless drive to achieve advancement and continuous improvement
*Basic working knowledge of Microsoft Office Word, Excel and PowerPoint
*Excellent web navigation skills
*Excellent verbal and written communication skills
*Excellent planning, customer service, public speaking and presentation skills
PREFERRED SKILLS
*Basic working knowledge of Pride operating systems preferred
*Basic knowledge of clinical diagnoses and equipment considerations preferred
*Strong mechanical and/or electrical assembly and troubleshooting skills preferred
REQUIRED EXPERIENCE
*At least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment OR, in lieu of experience, an Associate Degree in a field related to Health Care OR, in lieu of a related Associate Degree, a Bachelor's Degree
PREFERRED EXPERIENCE
*At least 2 years of experience within the Mobility Industry preferred
*Current or previous successful employment experience with Pride Mobility Products Corporation preferred
REQUIRED EDUCATION
*High School Diploma or GED
PREFERRED EDUCATION
*Associate Degree in a Health Care related field preferred