Job Information
University of Michigan Patient Services Intermediate in Ann Arbor, Michigan
Patient Services Intermediate
Apply Now
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Work at Michigan?
Being part of something greater, of serving a larger mission of discovery and care ? that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Responsibilities*
40% Supporting clerical duties for the Vocal Health Team.
Coordinating and scheduling radiology testing for patients.
Specialty scheduling for vocal health specialist.
Scrubbing provider schedules ensuring patients are schedule correctly.
Collaborating with nursing and providers for template changes to schedules.
30% Surgery Scheduling duties include:
Scheduling surgeries using MiChart Depot application per directive from Nursing and Providers.
Scheduling pre-op, post-op, along with follow up appointments.
Coordinating scheduling for referrals or other directives given per the Provider.
30% Other Duties:
Inbasket support.
Front Desk support as needed.
Attending clinic and team meetings.
Serving as a backup Surgery Scheduler covering planned and unplanned absences.
Supporting other duties as assigned.
Required Qualifications*
High School Diploma or GED
3-4 Years of experience
Knowledge of basic medical terminology
Prior experience performing complex scheduling
Exceptional interpersonal skills and ability to work well within a team setting
Communicates effectively
Demonstrates active listening, written, verbal and information technology skills
Ability to multi-task in a fast paced, multi-disciplinary clinical setting.
Demonstrated excellent attendance
Desired Qualifications*
Experience working within a large complex healthcare setting
Familiarity with UMHS electronic medical record systems
Knowledge of UMHS policies and procedures
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Job Detail
Job Opening ID
261835
Working Title
Patient Services Intermediate
Job Title
Patient Services Intermediate
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM Otolaryngology - Tech
Posting Begin/End Date
4/03/2025 - 4/10/2025
Salary
$43,680.00 - $56,014.40
Career Interest
Service Employees Intl Union (SEIU)
Apply Now