Job Information
University of Michigan Business Systems Analyst Intermediate in Ann Arbor, Michigan
Business Systems Analyst Intermediate
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How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The University of Michigan's Information Assurance at Michigan Medicine (IA:MM) team is seeking interested candidates for a Business System Analyst Intermediate position.
This role entails combining business analysis techniques including data gathering, requirements elicitation, analysis, and process improvements with cybersecurity principles to ensure the safeguarding of the institution from internal and external threats.
An ideal candidate is not only well versed in business analysis, but is also goal-oriented, proactive, and is comfortable working within the project management framework. You will be communicating and collaborating with all levels of staff within Michigan Medicine's Academic Medical Center and Regional Health Networks and thus must be proficient in articulating regulatory and technological requirements. This position will also provide you with opportunities to learn different cybersecurity frameworks, regulations, and technologies and apply them in creative ways to solve complex problems.
Division Overview:
The Information Assurance: Michigan Medicine (IA:MM) team was established to protect systems, data, and identities that Michigan Medicine relies upon. The team educates and prepares staff and students for increasing cyber threats and proactively mitigates IT security risks in partnership with the greater U-M community. The IA:MM team enables teaching, learning, research, and healthcare in a large, open environment by helping to balance risks and threats. IA:MM collaborates and coordinates with university efforts and participates in the development of university-wide security, compliance, and privacy strategies and strives to implement best practice cybersecurity efforts.
Our Division's Mission
We serve as a trusted partner and provide a best-in-class security program to uphold and protect the mission of Michigan Medicine.
Our Division's Vision
We believe in cultivating a shared responsibility of security to enhance how we provide care, deliver education, and create innovation to protect the quality of healthcare.
Our Division's Principles
Prioritize your self-care, family-care, team-care, then the work.
Implement balanced assurance solutions.
Strengthen our department's capabilities.
Develop an assurance-minded workforce.
Focus on practical information assurance
Responsibilities*
Project Management and Support:
Analyze business problems and find solutions.
Assess assurance capabilities and evaluate design improvements.
Partner with Project Delivery and Organizational Change Management teams to communicate updates and to complete progress reporting.
Help manage flow of information to stakeholders and other impacted users.
Business Analysis and Reporting:
Collect, prioritize, and document technical and business requirements.
Focus on improving efficiency in departmental processes.
Set stakeholder expectations of deliverables through parsing out inter-departmental business requirements and their technical specifications.
Utilize reporting and analytic tools (Service Now, Tableau, Splunk, Excel etc.) to build reports and visualizations that inform business and operational decisions.
Analyze design constraints, trade-offs and detailed system and security design, with consideration of life cycle support and business impact.
Synthesize information assurance trends and intelligence to recommend actions and changes.
Create User Acceptance Testing parameters based on business requirements.
Process Development & Improvement:
Apply various analysis techniques to inform continuous improvement.
Analyze long term impact of a technical solution on its users.
Provide recommendations on how to improve cybersecurity processes to better protect Michigan Medicine.
Required Qualifications*
Bachelor's degree or equivalent combination of education and experience
2-3 years of Information Technology or Information Assurance related experience.
Desired Qualifications*
Experience creating process diagrams and knowledge of system analysis and workflow management.
Ability to elicit and document complex needs from other areas of the business.
Strong proficiency utilizing business applications such as Microsoft to develop key outputs.
Over 1 year of experience with project delivery or project management.
Background, certification or knowledge of cybersecurity frameworks and/or principle such as NIST 800-53 and CSF 2.0.
Background, certification or knowledge of service delivery frameworks and/or principles such as ITIL and PMI.
Knowledge of methodical problem-solving skills, such as Six Sigma, and Lean.
Understanding or experience with regulatory and compliance requirements such as PCI, HIPAA, FERPA, CUI, and FISMA.
Aspirations of continuously learning and applying new knowledge into effort to support the IA program.
Ability to work collaboratively with staff of all sizes, experiences, and expertise.
Ability to multitask on complex work assignments.
Work Locations
This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance.
Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan. Apply to be part of a strong team that partners with our institution, community, and each other.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
Additional Information
Benefits
We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Job Detail
Job Opening ID
261486
Working Title
Business Systems Analyst Intermediate
Job Title
Business Systems Analyst Inter
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Mobile/Remote
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Exec Vp Med Affairs
Department
MM HITS IA Program Office
Posting Begin/End Date
3/26/2025 - 4/09/2025
Career Interest
Information Technology
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