Jobs for People with MS: National MS Society

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Mary Greeley Medical Center ARCH Social Worker in Ames, Iowa

  • Position Summary

  • This position will fill the mental health professional role on the Alternative Response for Community. Health (ARCH) team. ARCH is a two-person response team that provides an immediate response to assigned 911 calls to help navigate an appropriate resolution to the identified crisis/needs. ARCH may provide mental health support, assist with de-escalation/crisis stabilization, help mediate simple conflicts, assist with welfare checks, and identify/connect individuals to appropriate resources/services.

  • Unit-Specific Position Responsibilities

    • Assesses and identifies current, potential, and ongoing psychosocial needs of individuals and families,
  • Implements evaluates and connects with appropriate community resources.

  • Coordinates transportation services as needed.

  • Provides emotional support to patients and families on various subjects related to the patient’s illness/condition, hospitalization, and treatment.

  • Provides crisis intervention services for patients and their families as needed.

  • Collaborates with various health care members, internal and external to the organization.

  • Operates ARCH vehicle, two-way radio, and CAD system.

  • Responds with partners to assigned calls for service.

  • Provides support, information, and linkage to services and resources as needed.

  • Assesses individuals for suicidal/homicidal risk, develop safety plans.

  • Provides proactive and/or follow-up outreach/visits.

  • Works collaboratively and maintains ongoing professional relationships with mental health/social service community partners and other public service departments including police and fire.

  • Maintains knowledge of and seeks to be an ongoing learner of current community resources/services available.

  • Maintains appropriate documentation regarding calls of service along with collecting statistics/data on the program.

  • Makes presentations on related topics to internal and external groups as asked. Prepares periodic reports as asked.

  • Remains knowledgeable in and serves as a resource person for the various current health care/community resources available, insurance requirements, and funding sources.

  • Establishes and maintains a means for communicating and collaborating with physicians, other care team members, and patients and families.

  • Represents and serves on various committees, teams, and boards as assigned or on a volunteer basis.

  • Performs related work as required.

  • Qualifications, Knowledge & Experience

  • Required Qualifications (Including any licensure, certification, education):

  • Possession of a valid driver's license.

  • Mandatory Reporter training within 90 days of hire and must maintain throughout employment.

  • Bachelor's degree in social work or related field

  • Combative Patient Response Team training within 90 days of hire and must maintain throughout employment.

  • De-escalation training prior to performing patient care or within 90 days of hire.

  • Organizational Requirements:

  • Maintain stroke education per regulatory requirements.

  • Preferred Qualifications:

  • Two years of social work experience in a healthcare setting is preferred.

  • Required Knowledge, Skills & Experience:

  • Knowledge of the theories, principles, and techniques of social work treatment and assessment; knowledge of the psychosocial aspects of health care; knowledge of public and private welfare and health agencies available to serve the community; knowledge of current laws, rules, regulations and guidelines affecting Social Services activities and services and its clientele; knowledge of current laws, rules, regulations, guidelines and professional codes of ethics as they apply to confidentiality of patient/client and organizational records and information.

  • Ability to read, write, speak and understand the English language; to demonstrate basic computer skills; to evaluate the appropriateness of diagnoses and procedures; to read and understand chart documentation; to keep current with changes in the medical field; to demonstrate skills and current knowledge in patient assessment.

  • Must be able to effectively communicate in a professional and tactful manner with physicians, staff, patients and/or their representatives. Must be able to publicly present information to physicians, members of the care team, and others as appropriate. Must be self-directed, flexible, and able to adapt to change. Must maintain confidentiality.

  • Active Listening skills, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Ability to manage one’s time effectively.

  • Ability to pursue and foster a sense of team and partnership across all disciplines.

  • Preferred Knowledge, Skills & Experience:

  • None Specified

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