Jobs for People with MS: National MS Society

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Scrum Master & Agile Coach

What does a successful Senior Scrum Master & Agile Coach do at Fiserv?

As a high integrity Senior Scrum Master/Agile Coach you will be interested in learning who our customers are, what our product does and how our teams deliver to exceed our customers' expectations. If you have a leadership mindset and are curious, questioning, persuasive and continually improving, you will be a great fit!

Commerce Hub is the most powerful omnichannel platform that delivers innovation through simple, fast integrations. With developer-friendly, flexible communication standards, unified APIs, and pre-certified integrations the Commerce Hub reduces development time and accelerates speed to market. Scrum Masters are the lynchpin in our organization that keep us moving forward.

What you will do:

• Facilitate and manage communications to stakeholders, the broader project team, and program leaders

• Maintain artifacts such as Product Backlog, Sprint Backlog, Burndown Charts, etc.

• Coach, collaborate and coordinate with other Scrum Masters, as well as Leaders and Stakeholders in Technology and Product

• Be the voice of the organization to Jira administration and be the local organizational “admin” and driver of Jira processes and improvements through team inputs

• Act as contact for all questions of agile software development and impulse generator for further development of agile processes and team development

• Protect and challenge the Scrum Masters to enable their teams in self-organization and taking responsibility to achieve team goals without losing sight of the Program goals

What you will need to have:

• 10+ years of hands-on experience as a Senior Scrum Master and also acting as an Agile coach

• 10+ years of experience working with and supporting cross functional teams such as production support, incident management and client experience

• 5+ years of experience in JIRA and Confluence

• Bachelor’s degree in computer science, information systems, or a related field, or an equivalent combination of education, work, and/or military experience

What would be great to have:

• Experience in managing a team of Scrum Masters

• Experience in Fintech or Payments domain

• Proficiency in Atlassian Suite and/or Miro

Important info about this role:

• We’re better together! This role is fully on-site.

• This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered.

• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.

#LI-MK1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.