Job Information
SunSource Sales and Customer Technologies Product Manager in Addison, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11950267
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America\'s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
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It\'s an exciting time to be a part of SunSource, we are a growing company seeking a highly talented and passionate Product Manager to lead in driving enterprise value creation through Sales & Customer facing technologies. This position will work closely with business and technology leadership to understand the enterprise objectives and drive the product roadmap for Sales and our customers to create enterprise value. Key objectives of this role will be to drive sales force efficiency and effectiveness, support the growth of digital revenue, enhance the customer experiences, and adoption of digital tools into the business. This person must have a customer-first mindset, obsess on how to improve our sales forces and is accountable for adoption and reporting out key KPIs. The successful candidate must be a strong facilitator and capable of translating user needs into business opportunities, own the product roadmap, prioritize & govern new features and capabilities and reports into the Chief Information Officer.
Experience, Education and Skills
- Bachelors or Masters Degree in computer science, information systems, business administration or related field, and/or equivalent work experience
- Three to five years of experience in digital product management or similar role
- Understanding of core Sales processes and enabling technologies
- Strong analytical, prioritization, and negotiating skills
- Experience in usability, UX and customer-focused design
- Passion for building great products to solve business problems
- Experience with Agile application development methodologies and cloud solutions
- Preferably experience in Distribution and/or Manufacturing
- Strong experience in Agile, Project Management/SCRUM
- After hours availability and travel are required
Essential Functions
Support and enhance the sales processes to increase revenue, drive automation, improve customer experiences and increase leads, opportunities and quotes across the enterprise
Drive strategies and multi-year vision to build best-in-class Sales & Customer Tool roadmap including Feature Roadmap, Product Release Plans, and Backlog Grooming
Spend time in the field with the Sales team to understand customer needs and day to day sales process
Obsess on Sales & Customer needs to drive the product roadmap
Lead voice of sales to inform the product roadmap. Conduct user research and usability studies, collaborating with the sales team and IT throughout the process
Conduct research, validation, and white space analysis to identify opportunities for new or existing features and functionalities
Ensure that sales initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation
Drive application portfolio management and architecture for sales tools
Excellent collaboration, relationship, stakeholder management, interpersonal, written and verbal communication skills
Develop the annual Sales & Customer Tool operating and capital expe\ \
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\ \ SunSource is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, geneti c information, veteran status, uniformed service member status, or any other status protected by law.