Job Information
Metropolitan Council Somali Cultural Liaison/ Associate Outreach Coordinator in 390 Robert St. N St. Paul, Minnesota
Somali Cultural Liaison/ Associate Outreach Coordinator
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Somali Cultural Liaison/ Associate Outreach Coordinator
Salary
$61,755.20 - $93,225.60 Annually
Location
390 Robert St. N St. Paul, MN
Job Type
Full-Time
Job Number
2024-00184
Division
Community Development
Department
Housing Voucher
Opening Date
06/27/2024
Closing Date
7/11/2024 11:59 PM Central
Description
Benefits
Questions
WHO WE ARE
We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)
TheCommunity Development Division is responsible for the Council’s regional long-range planning efforts; planning and technical assistance to local governments; planning for and funding the regional parks and open space system; delivering rent assistance through the Metropolitan Housing and Redevelopment Authority; and delivering the Livable Communities Act grant programs.
We are committed to supporting a diverse workforce that reflects the communities we serve.
In Community Development, we have set the following goals to guide our work:
Our division builds competency, takes meaningful actions, and creates the necessary infrastructure to advance racial equity.
Our division’s workplace culture is diverse, and inclusive, and empowers employees of color.
Metropolitan Council Housing and Redevelopment Authority (Metro HRA) administers the federal Housing Choice Voucher program and related programs on behalf of nearly 100 suburban and rural communities throughout Anoka, Carver, and most of suburban Hennepin and Ramsey counties. Metro HRA serves low-income seniors, families, and households, as well as individuals living with disabilities.
How your work would contribute to our organization and the Twin Cities region:
The Somali Cultural Liaison/– Associate Outreach Coordinatorwill support tenant and property owner/manager outreach efforts related to the HRA's rent assistance programs with a focus on Somali language and cultural access. The primary focus of this position is to provide additional capacity and support to the Community Choice Demonstration (CCD). The CCD is a federally funded research study testing housing mobility services. The study builds upon research that shows that growing up in low-poverty neighborhoods improves children’s academic achievement and long-term chances of success and reduces intergenerational poverty. The Metro HRA and Minneapolis Public Housing Authority (MPHA) were selected as one of eight joint sites nationwide. In this role, the Somali Cultural Liaison – Associate Outreach Coordinator will review and adapt professionally translated content to serve a Somali-speaking audience for messaging and cultural competency. Content review may include written communication and/or media or other digital content. Other responsibilities may include responding to inquiries related to Metro HRA programs and assisting with public meetings, program enrollment, and/or training for Somali-speaking audiences.
This position is eligible for a hybrid (both remote and onsite) telework arrangement. The candidate's permanent residence must be in Minnesota or Wisconsin.
What you would do in this job
Enroll Somali speaking families into the CCD research study according to study protocols.
Host 1-2 CCD informational sessions per month in Somali language, both online and in person; attend additional informational sessions per month in English to assist Enrollment Coordinator.
Respond to Somali language inquiries regarding the CCD research study by email, phone and text message.
Review and adapt professionally translated content regarding Metro HRA programs, process, and policy to serve Somali speaking audiences.
Inform and consult HRA planning to reach Somali speaking audiences for special initiatives.
Assist in the planning, coordinating, and delivery of activities related to housing search, resident advisory meetings, tenant education, community outreach, and informational meetings.
Assist in the organizing and delivery of focus groups and listening sessions to Somali speaking audiences.
Act as the liaison to HRA issues for Somali speaking customers, providing follow-up as needed.
What education and experience are required for this job (minimum qualifications)
Any of the following combinations of experience conducting outreach and engagement and/or completed education (degree field of study in social services, public health, community cultural development, or related field):
Bachelor’s DegreeANDone (1) year of experience working in housing (PHA, CDA, HRA), OR case management experience in a social service agency.
Associate’s degreeANDthree (3) years of experience working in housing (PHA, CDA, HRA), OR case management experience in a social service agency.
High school equivalentAND five (5) years of experience working in housing (PHA, CDA, HRA), OR case management experience in a social service agency.
What additional skills and experience would be helpful in this job (desired qualifications):
Experience with outreach and/or engagement of cross-cultural communities inside and outside of the workplace
Ability to speak, read, and write another language other than Somali and English
What knowledge, skills, and abilities you should have:
Fluency, both written and oral, in Somali and English is required; fluency in another language spoken in East Africa in addition to Somali is beneficial.
Knowledge of working at a housing authority administering the HCV program is beneficial.
Knowledge of HCV or other rental assistance programs.
Knowledge of communication best practices for diverse consumer audiences.
Skills in enrolling individuals in research studies are a plus; as knowledge of informed consent and/or adhering to prescribed study protocols.
Skills in explaining complex topics in a concise and culturally informed manner.
Skills in presentation delivery to large groups both in-person and virtually using communication best practices for diverse audiences.
Intermediate skills in Microsoft Office - spreadsheet development, review of Word documents and tracking data, PowerPoint presentations.
Ability to communicate with clarity and nuance as the situation requires.
Ability to read and interpret documents such as department procedures, and research study protocols.
Ability to establish and maintain effective workplace and community relationships.
Additional information
Union/Grade:AFSCME/Grade E
FLSA Status: Non-Exempt
Safety Sensitive: No
What your work environment would be:
Work is performed in a standard office setting. Personal transportation is required as travel may be required between the primary work site and other work sites, as needed.
What steps the recruitment process involve:
We review your minimum qualifications.
We rate your education and experience.
We conduct a structured panel interview.
We conduct a selection interview.
Once you have successfully completed the steps above, then:
If you are new to the Metropolitan Council , you must pass a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council , you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.
If you have a disability that requiresaccommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.
We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:
Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
Dental insurance, life insurance and vision insurance
The following benefits are provided to all employees as part of working for the Council. You will have access to free:
Well@Work clinic
bus/rail pass valued at over $1200 per year
parking at many job locations
fitness centers at many job locations
Employee Assistance Program
extensive health and wellness programs and resources
01
Applicant Instructions: The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding supplemental questions.
Yes
No
02
How did youfirsthear about this job opening?
CareerForce Center
Community Event/Organization
Employee Referral
Facebook
Glassdoor
Indeed
Job Fair
LinkedIn
Metro Transit Bus Advertisement
Twitter
Website: governmentjobs.com
Website: metrocouncil.org
Website: metrotransit.org
Website: minnesotajobnetwork.com
Other
03
If you selected 'Other', please describe where you first heard about this job. If you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.
04
Please select the option that indicates your completed level of education:
Associate's Degree
Bachelor's Degree
Master's Degree or higher
None of the above
05
If you selected that you completed a post-secondary degree, please select the field of study in which your degree was in.
06
If you selected "other" in the previous question, please list the field of study that your degree was in. If this does not apply, please type "N/A".
07
Please select the number of years of experience conducting housing outreach and engagement.
Five (5) or more years.
Three (3) or more years.
One (1) or more years.
Less than one (1) year.
None of the above.
08
Please select the applications below with which you have intermediate to advanced -level proficiency (select all that apply)
MS Word
MS Excel
MS Outlook
MS SharePoint
Oracle PeopleSoft or similar
None of the above
09
Pease select all that you have experience in:
Housing Choice Voucher (HCV) program or similar rental assistance program
Explaining governmental programs to applicants or participants
Consulting leadership on community engagement, policy and process development and/or project management
Presenting prepared materials both virtually and in-person to diverse audiences
Reviewing translated communication for linguistic integrity
10
Please describe your experience working with the Housing Choice Voucher (HCV) program or other rental assistance programs. Be sure to include details such as duties performed, your role, where it took place, and for how long. If you type "See Resume" you will not receive credit for your response. If this does not apply to you, write N/A.
11
Please describe your experience explaining governmental programs to applicants or participants including duties performed, your role, where it took place, and for how long. If you type "See resume" you will not receive credit for your response. If this does not apply to you, write N/A.
12
Please describe your experience providing consultation to managers and organizational leaders on inclusive community engagement, policy and process development, and project management. If you type "See Resume" you will not receive credit for your response. If this does not apply to you, write N/A.
13
Please describe your experience presenting prepared materials both virtually and in-person to diverse audiences. If you write "See Resume" you will not receive credit for your response. If this does not apply to you, write N/A.
14
Please describe your experience reviewing translated content for linguistic integrity; this could include written documentation or other digital media. If you write "See Resume" you will not receive credit for your response. If this does not apply to you, write N/A.
15
Please list languages that you are fluent in, i.e., Spanish, Hmong, Somali, Oromo, ASL, etc. If you write "See Resume" you will not receive credit for your response. If you are not fluent in languages other than English, please type "None".
Required Question
Agency
Metropolitan Council
Address
390 Robert St. N.St. Paul, Minnesota, 55101
Website
https://metrocouncil.org
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