Job Information
Pacific Lutheran University Professional Safety Officer in Tacoma, Washington
Work Schedule:
Full-time; four 10-hour shifts per week: Thursday-Sunday, 9pm-7am. Shift times and dates may be adjusted for training or department needs. This position is eligible to receive a pay differential of $1.00 per hour, for hours worked between 9:00pm and 4:59am.
General Description:
The Professional Safety Officer is responsible for the safety and security of the Pacific Lutheran University campus and its personnel. This is accomplished through providing a presence on campus, interacting positively and professionally with community members and guests, and performing a variety of daily tasks. Reports to the Assistant Director of Campus Safety.
Essential Functions and Responsibilities:
- - Engage with community members in a culturally responsive manner and with the goal of developing on-going relationships. - Proactively monitor activity on campus by providing presence on campus on foot or in a vehicle. - Lock and unlock buildings and perimeter gates and check fire panels in buildings. - Assist individuals in locating or obtaining resources to address issues or special needs. - Respond to emergency incidents, ensuring proper procedures are followed and notifications are made. - Administer first aid and operate an AED machine. - Assist local fire and law enforcement personnel in the performance of their duties as requested. - Provide assistance with vehicle jump starts, walking escorts, and shuttle transports. - Use weaponless defensive tactics, employing verbal skills to diffuse volatile or hostile situations. - Perform dispatcher duties including, answering multi-line phones, entering data into the computer system, and addressing walk-in visitors. - Write reports on incidents. - Operate university vehicles in conformance with local laws and PLU policies. - Attend professional development training such as Security Officer Academy and ICS 100/200 and 700 certifications. - Train new employees on department policies and procedures. - Perform other duties as assigned.
Knowledge, Skills, and Abilities:
- Knowledge of and commitment to diversity, equity, and inclusion.
- Excellent human relation skills; ability to deal with a wide variety of people; intercultural skill and capacity necessary to effectively engage individuals from a range of salient identities.
- Knowledge and skill in confrontation management.
- Ability to follow department policies, standard operating procedures, and directives.
- Ability to multi-task and make decisions quickly.
- Knowledge of radio operations, video console operations, and driving operations.
- Ability to deal with a variety of personalities in stressful situations.
- Ability to effectively and clearly read, write, speak and communicate the English language.
- Ability to communicate clearly on a handheld radio.
- Knowledge of basic computer skills such as MS Word, MS Excel, Google Mail, and Calendar, and use of the internet.
Required Qualifications:
- - Bachelor's degree OR 2 years of job-related work experience, including customer service, education may substitute for some experience. - High school diploma or GED. - Valid driver's license (Must have had a valid driver's license for at least 2 years). - First aid/ CPR/ AED certification required and provided upon employment. - Finalist applicants must satisfactorily complete pre-employment background checks, including a driving abstract check, and pass PLU's Driver's Certification Training.
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