Job Information
Lenovo Order Fulfillment Specialist（订单履约专员） in Guangdong, China
Order Fulfillment Specialist（订单履约专员）
General Information
Req #
WD00065205
Career area:
Supply Chain
Country/Region:
China
State:
Guangdong
City:
深圳（Shenzhen）
Date:
Tuesday, May 14, 2024
Working time:
Full-time
Additional Locations :
- China - Guangdong - 深圳（Shenzhen）
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
Position Description:
Requires a high level of customer-service orientation with strong communications skills.
Manage fulfilment of replenishment and rebalance orders e2e, from creation to Proof of Delivery(POD).
Order on time release /change, resolve system issue on timely manner.
Close collaboration WW & GEO parts team to track order on time delivery and resolve abnormal shipments.
Communicate with planner and GEO parts team for all order & shipment status effectively.
Reporting long tail order trends and actions for continuous improvement to reduce and avoid long tail orders.
Perform Backlog management, minimize customer backlog and avoid aging backlog.
Maintain active communication with WW & GEO parts team to close customer backlog with speed.
Reporting backlog trends and actions for continuous improvement to reduce and avoid backlog.
Knowledge of demand planning and forecasting based on historical demand and install base.
Develop and implement new processes as needed to support the growing.
Position Requirements:
2+ years directly related experience required.
Bachelor’s degree required.
Excellent communication - Verbal, Written, English fluent.
Relevant work experience in supply chain, order fulfilment, planning.
Advanced Microsoft Office skills – highly adept with Outlook, Excel, PowerPoint and Power BI.
Proven ability to manage detail-oriented tasks with exceptional levels of quality.
Ability to successfully balance multiple simultaneous demands & self-adjust to meet quick shifting priorities.
Project management skills and experience.
Ability to work independently in a dynamic environment in which infrastructure and processes may not be fully defined.
Self-directed individual, Detail oriented, Problem Solver, Acts with sense of urgency.
Additional Locations :
China - Guangdong - 深圳（Shenzhen）
China
China - Guangdong
China - Guangdong - 深圳（Shenzhen）